Product concerns
We always do our utmost to deliver products of the highest possible quality, but unfortunately, it happens on occasion that we are not 100% successful.
It is important that we know when a problem has occurred - and the reason behind it. That way we can work towards solving this problem.
To facilitate the process for returns/concerns, please fill in the below form and contact Customer Service.
Etac, Molift, Immedia and Star
Address for return shipments:
Etac Central Warehouse
Oljevägen 3
SE-334 33 Anderstorp, Sweden
Please always enclose the complaint form with your shipment.
R82 and Convaid
The form is available behind login at Paediatric My Pages (external web site - opens a new window).